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| Cancellations/Refunds/Reactivations |
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| IN THIS SECTION... |
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How do I cancel my membership? |
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How do I receive a refund? |
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How do I reactivate my membership after I've cancelled? |
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If I reactivate, do I have access to the same discounts I had before I cancelled my membership? |
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Once I have printed a discount that can only be printed one time, will I ever be able to print it again? |
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| Still can't find your answer? Click here for further assistance. |
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| 1. |
How do I cancel my membership? |
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You can cancel your membership anytime during your 30-day free trial period by clicking on the cancellation link in the My Account area of the site (Note: You must be logged in to cancel). If you cancel during this free trial period, your credit card will not be charged.
You can cancel anytime after your 30-day free trial period ends by clicking on the cancellation link in the My Account area of the site (Note: You must be logged in to cancel). You must cancel more than five days before the end of your initial billing period (or any renewal period) in order for cancellation to take effect before the next billing period. If cancellation occurs after this date, the membership will be renewed and you will be charged according to the payment option you selected.
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For example: Your first charge of $9.00 will be billed the day after your free trial ends. Ongoing, your monthly subscription fee of $9.00 is automatically billed on the monthly anniversary of your first charge. For example, if your first charge was on the 23rd of the month, every subsequent charge will be the 23rd. If you cancel more than five days before your next monthly subscription fee is billed, you will not be charged for the next month. If your monthly anniversary falls on the 30th or 31st of the month, you will be billed on the last day of the month in those months that have a fewer number of days. If your monthly anniversary falls on a weekend, you will be billed on the previous Friday.
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| 2. |
How do I receive a refund? |
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The first 30 days of your membership will be considered your "trial" period, during which time you can print up to 100 coupons. You may cancel at anytime during the 30-day free trial period and your credit card will not be charged.
If cancellation occurs after this 30-day trial period, your credit card will be charged and your membership will not be cancelled until the following membership term. If you cancel more than five days before the end of your initial billing period (or any renewal period) your credit card will not be charged. If cancellation occurs after this date, the membership will be renewed for an additional month and your credit card will be charged.
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| 3. |
How do I reactivate my membership after I've cancelled? |
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Simply call 866-364-1333 and we'll reactivate your membership. Please note that some coupons can only be printed a limited number of times. If you cancel and reinstate your membership within the same year, any coupons that you printed before canceling will count towards the limit of that particular offer. The number of times that you can print an individual coupon will be refreshed on the year anniversary of when you first subscribed. |
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| 4. |
If I reactivate, do I have access to the same discounts I had before I cancelled my membership? |
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Yes, your membership is essentially reinstated, so you will have access to all of the same discounts you had access to before you cancelled your membership, with the following exceptions: |
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Some coupons can only be printed a limited number of times. Any prints you performed prior to the time you cancelled My Account will count towards the limit of each coupon. Coupons will become available again on the year anniversary of your membership. |
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Since we are adding new discounts all the time, you may have access to new discounts that weren't available to you before. Additionally, there may be instances where discounts are no longer available on the site, due to merchant closure or change in ownership. |
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| 5. |
Once I have printed a discount that can only be printed one time, will I ever be able to print it again? |
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Yes. You'll be able to print all your discounts again when your membership is renewed on the year anniversary of when you first subscribed. |
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